The sad truth about process improvement

This tweet from Scott Wlaschin nailed it: many changes, many process improvements fail because the companies do not stick with it long enough. They do not believe in it, it’s only a “let’s try this improvement for a while and see”.

By Scott Wlaschin

In general how many changes are purely driven by short term metrics, instead of really believing in them?

How many A/B tests give you the worst option just because you did not measure long enough?

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