From Steve Denning (author of The Leader’s Guide to Radical Management) an interesting article about the current status of management (“as we know it today is seriously problematic: death of management”) and the shifts that need to occur in order to fix it:
- New goal: From inside-out to outside in
the buyer is now in the driver’s seat. As a result, the firm’s goal has to shift to one of delighting clients.
- New role for managers: From controller to enabler,
stems from the epochal transition from semi-skilled labor to knowledge work.
- New coordination: From Bureaucracy to Dynamic Linkage,
meant as an agile way of working.
- From Value to Values,
i.e. from a single-minded focus on economic value and maximizing efficiency to instilling the values that will create innovation and growth over the long-term.
- Communications: From command to conversation,
i.e. a shift from top-down communications comprising predominantly hierarchical directives to communications made up largely of adult-to-adult conversations that solve problems and generate new insights.